Frequently Asked Questions

Get answers to common questions about Custom Wig with closure.

A Custom Wig with closure is made to your exact head measurements. It does not include braid down or hair; installation must be booked separately. We provide the custom cap and closure construction only unless other services are added.

Production time varies by hair type and customization level, typically 1–3 weeks. Rush options may be available. We’ll confirm timelines at booking and keep you updated throughout the process.

Yes—choose human hair or high-quality synthetic, plus your preferred texture and color. Color-matching and custom dyeing are available but may affect cost and turnaround time; consult with our stylist for best results.

Yes, braid down or a prepared foundation is required for proper installation. Because the wig service excludes braid down and hair, please book a separate prep appointment or discuss alternative foundation options.

Care includes gentle washing, sulfate-free shampoos, deep conditioning, low-heat styling, and proper storage on a mannequin or silk wrap. Regular professional maintenance preserves longevity and keeps the closure looking natural.

We offer a workmanship guarantee and complimentary minor fit adjustments within a specified timeframe. Damage from improper care or misuse is excluded; major alterations or remakes may incur additional fees.